Implementable feedback guideline from slideroom GmbH
Our approach to feedback
At slideroom, we attach great importance to direct communication with our users. We believe that continuous feedback is the key to constantly improving our products and services. We therefore ensure that all feedback is taken seriously, evaluated and incorporated into our further development.
How we collect feedback
We offer our users several ways to get in touch with us and share their feedback:
- Telephone support: You can reach us directly on +49 7221 944 7887.
- E-Mail: Send us your request to info@slideroom.ai.
- Contact form: You can reach us quickly and easily via the contact form on our website.
- Social Media: We are active on X, LinkedIn, Facebook, YouTube, Threads and other platforms and accept feedback there.
- Google Company Profile: We regularly receive reviews via our Google profile and respond to each review.
How we respond to feedback
- Fast response times: Every message is promptly checked and answered by our team.
- Open communication: We take all feedback seriously, whether praise or criticism, and incorporate it into our product optimization.
- Transparency: Where possible, we communicate which changes have been implemented based on user feedback.
Why your feedback is important to us
We want to continuously develop slideroom and tailor it even better to the needs of our users. That’s why we welcome all feedback – be it an idea for a new function, a suggestion for improvement or constructive criticism.
Do you have any suggestions or questions? Get in touch with us – we look forward to hearing from you!